Telephone & message log
Record sheetWho called, who it is for, and what they asked you to pass on.
A message pad, not a call log
It records nothing by itself. There is no call recording, no call logging, no monitoring and no connection to any phone system, and it is not a record of what was said on a call — only what the person at the desk chose to write down. That difference is not pedantic: a tool that logged every call or recorded one is a surveillance product with legal obligations attached to it in most places.
Only what they asked you to pass on
The contact field is for the number they gave you to ring back on, not for whatever the desk happens to know about them. Anything a caller told you in confidence, anything medical, and anything you would not hand to the person the message is for does not belong on a pad that whoever picks it up will read.
Related front-office tools: Visitor log · Internal service request log · Address book
A message pad. No call recording, no call logging, no monitoring and no phone-system integration — only what somebody chose to write down. Everything runs on your device.
Questions people ask
- Does it record calls?
- No. There is no recording, no logging and no phone-system integration anywhere in it. It is the paper pad, as a sheet.
- Can I use it to monitor who my staff are talking to?
- It is not built for that and does not do it — nothing is captured automatically, and a row exists only because somebody typed it.
- Should I write down everything the caller said?
- Write what they asked you to pass on. A message pad is read by whoever picks it up, so anything confidential belongs somewhere else.
- Is each day a new sheet?
- A sheet is one period you name — a day or a shift, whichever suits the desk. Start a new one rather than editing the old one.