Invoice dispute log

Register

What is disputed, what each side says, and how it ended.

Both positions, neither endorsed

The most useful thing on a dispute record is what each side actually said, written down at the time. The tool provides the space and stops there — it applies no characterization and reaches no conclusion, because a conclusion recorded by software is one somebody will later quote.

The disputed amount is its own figure

Not the invoice total. Recording the part that is actually in question keeps the report honest and stops a five hundred dollar query looking like a five thousand dollar problem.

Resolved is not a verdict

The stage says you are finished with it. It does not say who was right, and nothing in the vocabulary can be read that way.

Alongside this: AR aging · Collections log · Invoice

A register of what is disputed and what each side said. CompliMaint reaches no conclusion, applies no legal characterization, classifies no dispute as valid or invalid, issues no credit note and gives no legal advice. Everything runs on your device.

Questions people ask

Does it decide who is right?
No. There is no box marking a dispute valid or invalid, justified or unjustified, and no legal characterization of anybody’s position. Resolved means you are finished with it, not that somebody won.
Does it issue a credit note?
No. It adjusts no invoice, issues no credit and withholds no payment. Whatever you agree happens in your own billing; this records that it was agreed.
Why record only part of the invoice?
Because usually only part is disputed. The amount in dispute is a separate figure from the invoice total, and conflating them overstates the problem and confuses the conversation.
Can I use it for disputes with suppliers as well as customers?
Yes. The register records who raised it, so it works in both directions — a query you raised on a supplier’s bill sits alongside one a customer raised on yours.
Is a dispute the same as a non-payment?
No, and keeping them apart is worth the effort. An overdue invoice nobody is arguing about belongs on the aging report; a disputed one belongs here, because chasing it as if it were simply late usually makes it worse.