Do the work and complete it

Start, record what you did with photos and time, and finish the job.

How toReviewed September 27, 2026

  1. Open the job from My Work.
  2. Press “Start work”. “Start my clock” and “Stop my clock” record your time; “Enter time by hand” fixes it afterwards.
  3. Add a Before, During or After photo — each button opens the phone camera. Photos are optional.
  4. If the job has a procedure, work through its steps (tick, measurement, photo or signature).
  5. Press “Complete work”, answer “What did you do?”, and press “Finish the job”.

When you cannot finish

  • “Put on hold” with a reason — waiting for parts, a vendor, access, approval or weather. “Take it off hold” resumes it.
  • “More work is needed on this” raises a follow-up work order.

If your organization reviews completed work, the job shows as Completed until a supervisor presses “Verify and close” — or “Reopen” it with a reason.

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