Send a problem to maintenance while cleaning
Found something broken in a room? Send it to maintenance from the room itself.
How toReviewed September 27, 2026
- In the room, press “Something needs fixing”.
- Say what is wrong, add a photo if it helps, and choose how urgent it is: “Can wait”, “Needs fixing soon” or “Urgent — unsafe or unusable”.
- Press “Send to maintenance”.
A work order is raised in Work, marked “Found while cleaning”. You can finish cleaning the room — it will show “Cleaning complete — maintenance issue still open” until maintenance closes the work.