Handle requests and request links

Turn reported problems into work orders, and put a “Report a problem” link where people need it.

How toReviewed September 27, 2026

Requests holds problems people reported. Press “Accept and raise a work order”, or decline it — the reason you give is shown to the person who reported it.

Request links

  1. In Work settings, find Request portals.
  2. Choose the building (or anywhere in the workspace) and, optionally, one piece of equipment.
  3. Write what the form says at the top, and press “Create a request link”.
  4. Copy the link, or print its QR code, and put it where people will see it.

Anybody with the link can report a problem without an account. They cannot see any other work.

Back to the Help Center · Contact support